Hyundai Snares Most Initial Quality Awards In It's History

Genesis, Elantra and Accent Ranked Highest in 2014 J.D. Power Initial Quality Study – Hyundai Highest Ranked Non Premium Brand.

J.D. Power today presented three Hyundai vehicles -2014 Genesis, 2014 Elantra and 2014 Accent – their highest award for initial quality in their respective segments. Hyundai ranked fourth overall in initial quality, climbing six spots from last year, and was the highest ranked non premium brand. In total, Hyundai had six vehicles in the Top Three positions in their segments, including two second place finishes for Santa Fe and Sonata and a third place finish for Equus.This year’s results mark the third time Hyundai has been the highest ranked non premium brand in the past 10 years, and the third time it finished among the Top Four brands overall.

The award comes from the J.D. Power 2014 U.S. Initial Quality Study SM (IQS). Now in its 28th

consecutive year, IQS is the industry benchmark for new vehicle quality, measured at 90 days of ownership.

“Receiving IQS awards in multiple vehicle segments acknowledges Hyundai’s commitment to quality and

customer satisfaction across our entire product lineup, not just our luxury vehicles,” said Dave Zuchowski,

president and CEO, Hyundai Motor America. “Today’s awards are a true reflection of the hard work and

dedication of all the Hyundai team members here, in Korea and Montgomery, Alabama.”

The IQS serves as the industry benchmark for new vehicle quality and has proven to be an excellent predictor of long term reliability, which may significantly impact new vehicle purchase decisions. The focus of the study is model level performance and comparison of individual models to similar models in respective customer satisfaction across our entire product lineup, not just our luxury vehicles,” said Dave Zuchowski, president and CEO, Hyundai Motor America. “Today’s awards are a true reflection of the hard work and dedication of all the Hyundai team members here, in Korea and Montgomery, Alabama.” The IQS serves as the industry benchmark for new vehicle quality and has proven to be an excellent predictor of long term reliability, which may significantly impact new vehicle purchase decisions. The focus of the study is model level performance and comparison of individual models to similar models in respective segments, which helps manufacturers worldwide to design and produce higher quality vehicles.

In addition to victories in three vehicle segments, the Hyundai brand substantially reduced problems per 100

vehicles and finished fourth overall, gaining six rank positions compared with 2013. The Hyundai overall

score was 94 problems per 100 vehicles, 12 fewer than last year and 22 fewer problems than the industry

average which actually deteriorated three problems per 100 compared with 2013. Also, Genesis scored

back to back segment while Accent, with a mere 65 problemsper 100, was the second highest performing

vehicle in the study.

GM Again Receives Most Initial Quality Vehicle Awards

Six segment award recipients and 11 models in top three of their segments

General Motors continues its strong performance in the J.D. Power Initial Quality Study^SMtaking more initial quality awards than any other automaker for the second year in a row. GM also has the most models ranked in the top three in their respective segments.

GM’s plant in Ingersoll, Canada, where the Chevrolet Equinox and GMC Terrain are built, was awarded a Silver Plant Assembly Line Quality Award.

In the study, GM swept the Large SUV segment with Chevrolet Suburban and GMC Yukon – both ranking highest in a tie – along with the Chevrolet Tahoe. In addition to the Large SUV segment sweep, two models have now ranked highest in their segments for two years in a row: the Chevrolet Silverado HD and Buick Encore. The Chevrolet Malibu topped the Midsize Car segment.

“We are committed to providing customers with the highest levels of safety, quality and an exceptional ownership experience,” said Alicia Boler-Davis, senior vice president GM Global Quality and Customer Experience. “Having the most award recipients of any automaker shows that we are on the right track by putting the customer front and center in everything we do.”

Brand Highlights

Chevrolet- Segment Award Recipients• Malibu – Midsize Car• Silverado HD – Large Heavy-Duty Pickup• Suburban – Large SUV (tie)
-Segment Top Three• Camaro – Ranked Second – Midsize Sporty Car• Equinox – Ranked Second – Compact CUV• Tahoe – Ranked Second – Large SUV

Cadillac• Escalade – Ranked Second - Large Premium CUV

Buick• Encore – Segment Award Recipient – Small SUV (tie)

GMC• Terrain – Segment Award Recipient – Compact SUV• Yukon – Segment Award Recipient – Large SUV (tie)• Sierra HD – Ranked Second – Large Heavy-Duty Pickup

The 2014 IQS is based on responses from more than 86,000 purchasers and lessees of new 2014 model year vehicles surveyed at 90 days of ownership. The study provides manufacturers with information they can use to quickly identify problems and drive improvement.