HYUNDAI NAMED MOST RELIABLE MANUFACTURER IN CARMD’S ANNUAL VEHICLE HEALTH INDEX REPORT

Hyundai beat out every competitor to earn the distinction of “Most Reliable Manufacturer” in the 2013 CarMD®
Vehicle Health Index™ Manufacturer & Vehicle Reliability Ranking. Released today, the annual report provides
a ranking of manufacturers and vehicles with the lowest combined “check engine” repair incidents and costs.
The Index ranks the top 10 manufacturers, top 100 vehicles overall, top vehicles by category and the most
common repairs by make. After two consecutive years of finishing second Hyundai overtook Toyota and drove
to the top of the list with its low repair frequency.
“The 2013 CarMD Vehicle Health Index Manufacturer and Vehicle Reliability Ranking looked at data that
applies to more than 119 million vehicles, so to earn this ranking is no small feat,” said Leon C. Chen, CEO,
CarMD.com Corporation. “We commend Hyundai for its commitment to quality and to its efforts to minimize
vehicle operating costs.”
Hyundai’s 2013 Index rating was .80 with an average repair cost of $312.67, the lowest Index rating of all
parent manufactures studied and the second lowest overall repair cost. This year’s Index is based on more
than 151,000 specific repairs performed on model year 2003 to 2013 vehicles from Oct. 1, 2012 to Sept.
30, 2013. The Index is determined by the manufacturers whose vehicles had the fewest percentage of
CarMD repair incidents combined with the lowest cost per repair, per number of registered vehicles on the
road. For more information on CarMD including the complete index, visit http://corp.carmd.com.
“Hyundai strives to provide our customers with a worry-free car ownership experience by offering a lineup of
vehicles that deliver on both quality and reliability, backed by the most competitive protection program in the
business,” said Erwin Raphael, director, Engineering and Quality, Hyundai Motor America. “Earning the first
place title in CarMD’s Vehicle Health Index Report proves that our recipe for combining high value vehicles
with long-term vehicle protection is a success.”
In addition to vehicle reliability, Hyundai’s Assurance program offers vehicle owners a comprehensive suite of
car care and protection services including a 5-year/60,000-mile fully transferable new vehicle limited warranty
and a 10-year/100,000 powertrain limited warranty. Additionally, Hyundai’s Assurance Connected Care offers
Blue Link equipped models with free automatic collision notification, SOS emergency assistance, enhanced
roadside assistance, monthly vehicle diagnostics reports and maintenance alerts. These programs under
the Hyundai Assurance umbrella provide customers with peace of mind long after they drive off the dealership
lot.
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